Privacy Policy

Data Privacy

See our Data Privacy Policy here

Use of the web analysis service Piwik

Our website uses the web analysis service Piwik. To carry out this analysis, Piwik uses cookies. Cookies are small text files that are stored to your computer and provide analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, are transmitted to our Piwik server and stored there.

As part of this process, you IP address is immediately anonymized so that you as user remain anonymous to us. The information generated by the cookie about your use of this site is not transferred to third parties. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Should you be unwilling to have this data about your use of the site stored and analyzed, you may at any time subsequently withdraw your consent to it being stored and used with a click of the mouse. A so-called opt-out cookie is then placed on your browser, and as a result Piwik will no longer collect any data on your visits. Please be aware that, should you delete cookies from your browser settings, the opt-out cookie from Piwik may also be deleted and will need to be reactivated.

Opt-out form

Data Privacy Policy for Hotjar

The Museum für Kunst und Gewerbe Hamburg uses on its own websites the web analytics service Hotjar supplied by Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, tel.: +1 (855) 464-6788). This tool allows movements to be traced (so-called heatmaps) on the websites on which Hotjar is deployed. It is thus possible to see, for example, how far users scroll down and what links they click on and how often. The tool also enables feedback to be obtained directly from the users of the website. We thus gain valuable information that helps us to make our websites faster and more customer-friendly. When using this tool, the Museum für Kunst und Gewerbe Hamburg pays special to protecting your personal data. We are able to trace which links are clicked on, the history of mouse movements, how far a user scrolls down, the screen size of the device, type of device and browser information, the geographical position (country only), and the preferred language used with our website. But Hotjar automatically hides any areas of the websites that display your personal data or that of third parties, so that this data can at no time be traced. The information generated by the “tracking code” and “cookies” about the user’s visit to the Museum für Kunst und Gewerbe Hamburg websites is sent to the Hotjar servers in Ireland and stored there. This information is not associated with personal data, and Hotjar will not disclose it to third parties. Hotjar offers every user the possibility to disable the Hotjar tool by using the “Do Not Track Header” browser setting, in which case no data will be recorded about the visit to the respective website. This setting is supported by the current versions of all commonly used browsers. For this purpose, your browser sends a request to Hotjar to disable tracking for you as a user. If you use the Museum für Kunst und Gewerbe Hamburg websites with different browsers/computers, you need to activate the “Do Not Track Header” setting separately for each browser/computer.

For detailed instructions on how to disable the collection of data, including information on your particular browser, click here.

The Data Protection Policy of Hotjar Ltd. can be found here.

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